This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from defianthealth.io (the “Site”).
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use DropFunnels to power our online store. We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising by using the links below:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:
Defiant Health Spa
5100 Lincoln Ave.
Lisle, IL 60532
Director of Client Experience
Certified Laser Technician
Aesthetic Director
With 8 years of experience in the beauty industry, Viviana is dedicated to helping her clients achieve radiant, healthy skin and perfectly shaped brows. As a specialist in problematic skin and anti-aging treatments, she focuses on addressing concerns such as acne, uneven skin texture, and signs of aging. Her expertise includes tailored facials, chemical peels, dermaplaning, microneedling and customized skincare treatments designed to restore balance, youthfulness, and confidence to your skin.
Her passion for skincare stems from a deep understanding of the challenges that come with problematic skin and the desire to help clients maintain a youthful appearance. Viviana believes that everyone deserves to feel comfortable in their own skin, and she works tirelessly to create a relaxing and supportive environment where clients can find solutions tailored to their unique needs.
In addition to providing hands-on services, She is committed to educating her clients about effective skincare routines and guiding them toward the best products for their specific skin types. Her goal is to empower you to take charge of your skincare journey, emphasizing the importance of self-care and its role in achieving healthy, youthful skin.
When Viviana is not in the treatment room, you can find her enjoying quality family time with her son, Cam, and her husband, Dan. She loves staying active at the gym or relaxing at home while binge-watching cooking shows.
Aesthetic Nurse Injector
Carrie Bisgrove is a board-certified emergency room nurse and certified aesthetic nurse specialist. She graduated Magna Cum Laude with a Bachelor’s of Science in Nursing from the University of St. Francis in 1999. After a 6-month internship at Edward Hospital in Naperville, Carrie has dedicated 21 years to working in emergency care.
Her passion for aesthetics led her to work at the Kovak Dermatology and Laser Institute, where she performed facial laser treatments, CoolSculpting, and chemical peels. She then pursued her dream of becoming a Cosmetic Nurse Specialist, training under Dr. Bryan Rubach at the Center for Cosmetic and Laser Surgery. Carrie completed her basic and advanced training with the Aesthetic Advancements Institute and has since worked with top plastic surgeons in the Chicagoland area. Currently, she maintains a high-volume injectable practice at The Michael Horn Center for Cosmetic Surgery.
With nearly a decade of experience in aesthetic nursing, Carrie specializes in non-surgical facial rejuvenation using her distinctive injection techniques. She believes in evidence-based practices for achieving beautiful, natural results and continuously trains with industry leaders like Allergan, Galderma, and Evolus. Carrie’s goal is to provide personalized treatment plans in a welcoming environment, enhancing her clients’ innate beauty.
Full Practice Authority Nurse Practitioner
Ryan Kent is a Full-Practice Authority Nurse Practitioner at Defiant Health Spa, recognized for his expertise in regenerative medicine and his innovative approach to patient care. With over a decade of experience in the medical field, Ryan has built a reputation for excellence, specializing in Platelet Rich Plasma (PRP) joint injections and Stem Cell therapies that accelerate recovery, enhance performance, and rejuvenate the body. His extensive background in working with elite athletes, combined with his commitment to personalized, results-driven care, has established him as a leader in both wellness and aesthetic medicine
Ryan’s specialties span a range of services, including testosterone replacement therapy (TRT), GLP-1 treatments for metabolic health, and a broad spectrum of rejuvenation therapies for men and women. His approach to care is both holistic and highly personalized—he’s known for recognizing health trends early, enabling him to address concerns proactively and effectively.
Throughout his career, Ryan has worked closely with elite athletes from the NBA, NFL, and CrossFit communities, helping them recover from injuries faster and return to peak performance. His tailored PRP protocols have shortened recovery times and set a new standard in sports injury care. Additionally, Ryan’s expertise extends to optimizing hormone health and metabolic function, making a lasting impact on his patients’ energy levels, strength, and quality of life.
Ryan is committed to staying at the forefront of advancements in regenerative medicine and aesthetic procedures, continually refining his techniques to offer the best possible outcomes for his patients. His warm, approachable nature fosters a collaborative environment where patients feel comfortable and confident in their care.
Whether you are seeking accelerated injury recovery, anti-aging solutions, or hormone optimization, Ryan Kent brings a wealth of knowledge and a results-driven mindset to guide you every step of the way on your wellness journey.
